FAQ

• Returns: All sales are final. We do not offer refunds, just exchanges.

• Repairs: If your item loses a stone, breaks, or fades in color, we are here to help and can assist with repairs.

• Costs: Please note that all repair costs may be the responsibility of the customer.

• Shipping: All shipping costs (including for repairs) are the responsibility of the customer.

No. Moissanite is a real gemstone (silicon carbide) — not a diamond, but a genuine stone with even more fire and brilliance than a diamond. It passes the standard diamond tester, has excellent clarity, and reads as a diamond to the naked eye — at a fraction of the price of a mined diamond.

In-stock items ship the same day when ordered before 2PM ET, with free 2-day FedEx shipping (fully insured). You will receive tracking as soon as your order ships.

Custom pendants and chains take about 4–6 weeks, and custom engagement rings about 15–20 days. We keep you updated throughout the process.

Shipping is always free on every order — fully insured, shipped via FedEx.